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Cash Shop Bugs!

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Master Administrator Samantha - see page to know who to contact directly!
July 12th, 2014 1:23:12am
4,333 Posts

Report any cash shop bugs here!




 


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Master Administrator Samantha - see page to know who to contact directly!
July 28th, 2014 12:58:28am
4,333 Posts

What horse did you buy it for? :).




 

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Overture - Back; catching up
July 28th, 2014 6:22:54am
402 Posts

horse #229688, I bought extra shows for her from the store this week, so seh has 90. but I'm somewhat sure I bought them for her permanently last week. 




clUAJ1E.jpg

 

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a z a l i e - 🌵 livin the dream-blitzy still watching-
July 28th, 2014 3:19:16pm
1,855 Posts

Weve been havin this problem with tua as well!!! But sams been on it everytime!




qNxdJKY.png

 

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s u b я o s a •
May 26th, 2016 1:20:10pm
352 Posts

I purchased 50 extra tickets in the cash shop. It's taken 6HPB but not credited me with the extra tickets. Thought it may have taken a while so I left it, this was last night. Still no tickets :(




kpBytW3.png You have been City'd xD

 

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siib 🦈 [ Gone ]
May 26th, 2016 1:31:02pm
2,627 Posts

Sub, did you let the page refresh all the way? Once you click it it goes to a page that says that you have purchased them but it should upload all the way to your profile where you change them from private to public and adjust the price on the tickets. 

 

I have made the mistake of navigating away from the Cash Shop page too quickly multiple times because I get ahead of myself and forget to let the system run all the way through.




 

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s u b я o s a •
May 26th, 2016 2:42:24pm
352 Posts

Oh.. I don't know. I remember seeing the redirect page.. I'm not sure if I clicked elsewhere or not 0.o




kpBytW3.png You have been City'd xD

 

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BANNED
May 26th, 2016 2:47:34pm
2 Posts

If you did then it just didn't award them because it's a pain in the butt, but I'm sure when an admin sees this (or if you msg someone) they'll go manually do it! :)

 

Like I said, I've messed it up multiple times so now I know exactly how/why I messed it up! lol




 

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a z a l i e - 🌵 livin the dream-blitzy still watching-
May 26th, 2016 3:21:23pm
1,855 Posts

Did u buy the 1st set from the store first?

If you are teying to get dbls of anything, you have to buy from the rwgular store first(unless you already have)




qNxdJKY.png

 

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s u b я o s a •
May 26th, 2016 3:30:33pm
352 Posts

I've purchased the 1st sets of each, dog tickets have been accepted the 50 horse still have to be requested. I bought the double ups once I'd finished accepting the dog tickets. Or Do I need to use them up before I can buy doubles? XD I feel silly if I was just being inpatient and didn't wait to be redirected but I honestly can't remember lol




kpBytW3.png You have been City'd xD

 

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siib 🦈 [ Gone ]
May 26th, 2016 3:50:32pm
2,627 Posts

Nope! You can buy them at any point and they will double, I usually double mine before having people request so they don't have to request twice and I don't have to go back and do stuff over!

 

It's weird the first few times you do it because you think it should award but it has to relocate you to your profile page before they're awarded! lol




 

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Master Administrator Samantha - see page to know who to contact directly!
May 26th, 2016 10:06:45pm
4,333 Posts

If you message me with the account number where it happened, I can fix it for you :). I'll message you! Siib is correct about the cause.




 

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