Official Horse Phenomena > Bug Reporting > Post Reply     

Can't log onto Spare?

Player Avatar
Sassafras Tango
January 24th, 2015 7:01:53pm
1,230 Posts

I tried to log into one of my spare accounts this morning and I couldn't log on because of a wrong username or password. I haven't changed the password recently and was able to log onto it ealier this week. I tried putting in different passwords to see if I was missing something and it still didn't work. I then did the "Forgot password" link, where HP e-mails you your password (I put in the account number and then a seperate time I put in the username) and I haven't recieved any e-mail (this was about an hour and a half ago). It's only this one account I can't log onto so I'm wondering if it's a bug or just something I'm missing?




g0ONrua.gif

 


View Comments 1


Player Avatar
Administrator 🐈~BV~Keep Staring At The Stars⭐🎡
January 24th, 2015 7:43:20pm
8,098 Posts

Umm....I'll bring this to the attention to the admins, see if they can see what's going going on from their end...




pjd1sOi.png uoRNx1M.png BGYKLiO.png

 

Player Avatar
uni
January 24th, 2015 8:46:13pm
1,338 Posts

What is the account number? I can try to look into if for you.




 

Player Avatar
Sassafras Tango
January 24th, 2015 9:51:19pm
1,230 Posts

The account number is #32679. Thank you.




g0ONrua.gif

 

Player Avatar
uni
January 25th, 2015 12:52:43am
1,338 Posts

Messaged you!




 

View Comments 1