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Message deletion?

misa・irish sport horses March 27th, 2013 4:24:53pm 172 Posts

I'm almost sure this has been discussed somewhere before, but I can't find it - what is the schedule for message deletion? My inbox keeps clearing itself out, and currently my earliest message is from 3/13. So is it every two weeks? I just want to make sure, because this seems relatively new.. I used to have eight pages of messages I kept for my reference, so I want to make sure I don't lose anything again (my fault for not keeping backups). Thanks! :D

 

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Blitz -- Stellar Gypsy Vanners March 27th, 2013 6:11:59pm 1,308 Posts

I -think- it's supposed to be every 30 days, but I never keep messages that long (I sort through them immediately, having anything in my inbox just bugs me!), so I'm not positive.

 

misa・irish sport horses March 27th, 2013 6:33:45pm 172 Posts

I thought that I had read that somewhere.. Mine are doing it more often than that, though. I just checked my sent messages, and the earliest I have is also from 3/13. :{ I only noticed because I had four pages and had been meaning to go through them last weekend (and forgot), and yesterday I noticed it had gone down to two. I know there was a deletion at the beginning of the month because that's when I lost all this info I had been storing and I asked Sam for help. Hmm! Thanks for your reply, Adranth!

 

Blitz -- Stellar Gypsy Vanners March 27th, 2013 7:46:45pm 1,308 Posts

Is it just the inbox that's being deleted or the saved messages, too?

 

misa・irish sport horses March 27th, 2013 8:26:24pm 172 Posts

My inbox, outbox, and trash are all being deleted~ My earliest message in any of them is from 3/13.

 

Binny 🦄 [on leave for April ; blitz babysitting] March 28th, 2013 2:05:12am 2,911 Posts

My saved mmessages get deleted too which is kinda annoying considering they are saved for a reason lol

 

Audacious & Blitz [Andalusians] March 28th, 2013 1:32:52pm 558 Posts

I just looked and one of my saved messages is gone too...

 

Samantha - see page to know who to contact directly! March 28th, 2013 6:40:49pm 4,333 Posts

Saved messaged were accidentally deleted a few weeks ago, but they shouldn't currently be getting deleted. The rest of it is to preserve server space (messages, trash, and sent)

 

misa・irish sport horses March 28th, 2013 6:54:33pm 172 Posts

So it's sort-of a random schedule, as in they get deleted when the server needs space? Thanks Sam! I'll be more diligent with backups from now on, haha ;;

 

Audacious & Blitz [Andalusians] March 29th, 2013 7:20:56pm 558 Posts

my saved messages were all intact less than a week ago when I checked, and the one is gone. So it would have been after that point.

 

misa・irish sport horses July 12th, 2013 7:21:22pm 172 Posts

Sorry to resurrect this old thread - but my saved messages are continuously being deleted now. Is this supposed to be happening (ie, do I need to wise up and copy them into a text file or something) or is it a glitch? D:

 

Blitz -- Stellar Gypsy Vanners July 12th, 2013 8:16:57pm 1,308 Posts

Must be a glitch. Can you message Sam about it with any details you have, like how often they're deleting? In the mean time, if there's anything that you want to be 100% sure is saved, I suggest saving it in a word document or text file or something. :/ Sorry for the inconvenience!

 

Duckie || Songbird Shelties || -college-ing- July 12th, 2013 11:19:02pm 815 Posts

Same here, and some pictures I had ordered were in there and now they're retry much gone. Is this being fixed?

 

Binny 🦄 [on leave for April ; blitz babysitting] July 13th, 2013 5:01:42am 2,911 Posts

They are still being deleted every 15 days. Ive noted it on the mod forum for Sam.

 

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