Official Horse Phenomena > Official Announcements
Can't Login?
Samantha - see page to know who to contact directly! August 24th, 2019 6:32:01am 4,333 Posts |
You will need to reset your password! You can do this by clicking "Lost Login or Password?" and sending a reset link to yourself. Then follow the instructions in the link. Do not use the same password as before. After that you will have to choose a new secret question and answer - and again, make sure you pick a brand new one! |
Samantha - see page to know who to contact directly! August 24th, 2019 6:32:11am 4,333 Posts |
Bump! |
ππ§πππ₯πππ Β» August 24th, 2019 7:01:47am 168 Posts |
Glad to see we're back up and running :) good work everyone! |
Jaya β’ Those who don't try never look foolish August 24th, 2019 8:02:27am 24,595 Posts |
What about accounts that I'm looking after for the player who hasn't been around in awhile? I just can't login to those anymore? :( Β Is every account going to get a week of upgrade time? Or accounts that were upgraded are going to get an extra week? |
Samantha - see page to know who to contact directly! August 24th, 2019 9:09:34am 4,333 Posts |
Unfortunately thatβs something that we wonβt be able to help with :(. Your best bet would probably be to post in the HP Facebook group to see if you can get in contact with them! Sorry. All players should have the upgrade time :). |
Jaya β’ Those who don't try never look foolish August 24th, 2019 9:36:26am 24,595 Posts |
I'll have to hope they try to login, then. :( Maybe sending out an email to players could help, if that's a possibility? Β Anyway, I was asking because I had five basic accounts, and they're still basics? Accounts 46728, 46742, 46810, 46847, and 46863 |
tana ;; gone August 24th, 2019 10:19:17am 13,574 Posts |
So I was updating passwords and secret answers on my accounts, and I got to one, put in the account number... then I get the email and click the link, but it tells me ''invalid token.'' Am I going too quickly? |
Concourse [I'll rise up, I'll rise unafraid] August 24th, 2019 10:28:40am 2,849 Posts |
I had that happen a few times Tana - so far I have only updated ~ 30 accounts. I was doing batches of ten when that happened. After it happened twice, I started doing batches of 5 and it hasn't happpened again. |
tana ;; gone August 24th, 2019 10:33:13am 13,574 Posts |
It's actually doing it to only one of my accounts, whether I try with the account number or the login name. It is not a deleted account or anything, either. All my other accounts updated just fine. |
Samantha - see page to know who to contact directly! August 24th, 2019 11:09:13am 4,333 Posts |
Sorry about the basics! I will get them upgraded shortly - it was 6 am by the time we got done yesterday, so not upgrading basics was an oversight. |
Samantha - see page to know who to contact directly! August 24th, 2019 12:11:21pm 4,333 Posts |
Basics should be upgraded now! |
Jaya β’ Those who don't try never look foolish August 24th, 2019 1:06:08pm 24,595 Posts |
Thanks, Sam! |
Samantha - see page to know who to contact directly! August 24th, 2019 1:36:19pm 4,333 Posts |
Happy to help! I am also planning to give everyone extra energy tomorrow after reset (but not today because no one will get to use it before it resets). |
Jaya β’ Those who don't try never look foolish August 24th, 2019 1:38:37pm 24,595 Posts |
Um. Can you also add in shows for tomorrow? I have some animals that have energy I can use, because I hadn't finished training them last week Saturday, but there aren't any shows, because they would have been made on Sunday.Β |
Samantha - see page to know who to contact directly! August 24th, 2019 1:40:57pm 4,333 Posts |
Let me see what I can do! |
Jaya β’ Those who don't try never look foolish August 24th, 2019 1:41:32pm 24,595 Posts |
Same for Monday. I always have my public shows run for 8 days out, to help Mondays, but now that's a ton of shows that won't be available this week. Thanks for looking into it! |
Samantha - see page to know who to contact directly! August 24th, 2019 1:43:30pm 4,333 Posts |
Done! There should be a full week of shows now, I think. And it should run again tonight and create the regular Sunday shows. |
Jaya β’ Those who don't try never look foolish August 24th, 2019 1:43:56pm 24,595 Posts |
You rock! |
Shade August 24th, 2019 4:48:56pm 51 Posts |
Is it weird I can't create a private show? I wasn't upgraded before today. :)Β |
Samantha - see page to know who to contact directly! August 25th, 2019 10:16:31am 4,333 Posts |
You should be able to create one this morning! |
Jaya β’ Those who don't try never look foolish August 25th, 2019 4:06:53pm 24,595 Posts |
Random: But going off of Mango's name right now, you should totally make an achievement: Survived Hackpocalypse 2019Β hahahaha |