Contact HP

Need help? Have a question, concern, comment, or suggestion for HP? Want to speak directly to the woman in charge? Then these contact options are for you!

Business Hours

Our regular business hours are from 10 am - 6 pm EST, Monday-Friday, excluding holidays and vacation time (which is usually noted in recent news posts). We will always do our best to respond to you as quickly as possible, but please note that depending on the email/message volume, we may not be able to respond immediately.

HP Message

Message Sam on account #1. Logged in? Send message now!


Our email address is!

Snail Mail

Horse Phenomena
PO Box 641584
Omaha, NE 68164

Need a Mod?

Having a problem with another player, or just need to get some in-game help? Then the mods are here for you! You can find all of the game's staff on this page!