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Which admin should I message?

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Administrator blitz 🌈
January 8th, 2021 5:02:43pm
4,114 Posts

Now that the dust has settled and we've transitioned into a new era of HP and Sam stepping back, I thought it might be helpful to have a reference post for which admin you should message depending on your needs!


Blitz #2049 - Director of HP
- Anything to do with the Humane Alliance
- Payment issues (upgrade, HPB, etc)
- Issues with staff members
- Page errors (is something out of date?)
- Anything to do with the "back end" of the game (page errors, crons not running, etc)
- New feature ideas
- Bugs
- Buying low ID accounts
- Login issues
- IP issues (being caught in the proxyblocker)
- Anything grab bag-related, cyber monday-related, sale-related
- Achievement issues


Binny #18070 - Marketing Manager
- Anything to do with HP's social media presence (Facebook page/group, Instagram)
- Anything to do with marketing the site to the world
- Monthly newsletter
- HP Merch
- Surveys


Broken Vow #22700 - Community Manager
- Anything to do with events on the game (mascot contest, discount candy day, Easter egg decorating/hunt, April Fool's, trick-or-treating, hand turkeys, secret Santa, 24 days of Christmas, etc)
- Issues with Event Coordinators
- Player of the Month


Koni #33 - Head Administrator
- Issues with Content Moderators
- Adding breeds/recognized crossbreeds
- Clubs
- Breed Ambassadors
- Achievement issues
- HP Lottery
- Site rules


Don't see it on the list? Message any of us and all else fails we'll point you to the right person!




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Player Avatar
Administrator blitz 🌈
January 8th, 2021 5:02:53pm
4,114 Posts

-bump-




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Player Avatar
Tragedy [Let's go Austin!]
January 8th, 2021 11:34:02pm
197 Posts

Thank you so much for posting this and explaining. I greatly appreciate it!




 

Player Avatar
Administrator blitz 🌈
January 9th, 2021 2:22:34pm
4,114 Posts

No problem!


 


This has actually been in the announcements area since the spring, but Pants suggested I put it elsewhere in the forum!




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