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Can't log onto Spare?

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Sassafras Tango
January 24th, 2015 7:01:53pm
1,233 Posts

I tried to log into one of my spare accounts this morning and I couldn't log on because of a wrong username or password. I haven't changed the password recently and was able to log onto it ealier this week. I tried putting in different passwords to see if I was missing something and it still didn't work. I then did the "Forgot password" link, where HP e-mails you your password (I put in the account number and then a seperate time I put in the username) and I haven't recieved any e-mail (this was about an hour and a half ago). It's only this one account I can't log onto so I'm wondering if it's a bug or just something I'm missing?




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Administrator 🐈~Broken Vow~🍂
January 24th, 2015 7:43:20pm
8,653 Posts

Umm....I'll bring this to the attention to the admins, see if they can see what's going going on from their end...




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uni
January 24th, 2015 8:46:13pm
1,338 Posts

What is the account number? I can try to look into if for you.




 

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Sassafras Tango
January 24th, 2015 9:51:19pm
1,233 Posts

The account number is #32679. Thank you.




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uni
January 25th, 2015 12:52:43am
1,338 Posts

Messaged you!




 

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