Official Horse Phenomena > Bug Reporting > Post Reply     

Birthday Error: Won't Let Me Access Inbox

Default Avatar
runnellore ❖ basic one
January 14th, 2016 2:47:30pm
29 Posts

I'm not sure if anyone else has experienced this, but the birthday error won't let me navigate to my inbox page until I put my birthday in. This has happened to me three times today, on my mobile device and my laptop. If I see I have messages, I have to enter my birthdate before it let's me access that page and answer them. 


 


This error page came up when I tried to edit my profile. http://prntscr.com/9q192g


Again, it would not let me navigate from that page until I entered my birthday. 




 


View Comments 1


Player Avatar
owlish olive ϟ HIATUS SIIB #6784 WATCHING
January 14th, 2016 4:21:33pm
68 Posts

Same issue here! Thanks for starting a forum post! If you edit your profile, even if you enter a birthday, it will prompt you again, I've found, not just when you log in.




 

Default Avatar
Naelyn
January 14th, 2016 4:59:49pm
1 Posts

I'm also having the same issue.




 

Player Avatar
lunarie ∴ the hands of the many must join as one
January 14th, 2016 7:21:27pm
1,442 Posts

Same issue!




S3WSn3y.png

 

Player Avatar
Kuwait | The Alsatian King | ᓚᘏᗢ |
January 14th, 2016 7:26:42pm
2,708 Posts

I thought HP was borked last night when I tried to check my dog points on here, because it was asking me for my birthday. I discovered it wasn't borked when I put my date in and it worked fine. lol




giphy.gif

 

Player Avatar
tronic ϟ love me back to life ♥
January 14th, 2016 9:03:13pm
4,524 Posts

You were able to skip past it previously and play the game as normal.  However, it wasn't registering you as logging in so your last login date was the date the birthday notification was generated.  To fix that issue we made it a permanent screen that you can't get past until after you enter your birthday.  It's going to be a pain at first if you have several accounts, but once you put it in the 1 time you wont see it again. ☺




 

Player Avatar
owlish olive ϟ HIATUS SIIB #6784 WATCHING
January 14th, 2016 9:51:27pm
68 Posts

Tron - Yeah, it stops prompting each time, but it prompts you all over again if you edit your profile. It did it when I edited my display name.




 

Player Avatar
tronic ϟ love me back to life ♥
January 15th, 2016 4:08:39am
4,524 Posts

Well shoot!  I'll report the bug to see if we can get it fixed asap.  Thanks for letting us know. ☺




 

Default Avatar
Majora || Pit Bulls // spare - main acct #40988
January 20th, 2016 1:20:02am
1 Posts

This is getting *so* annoying!


It happens every time I save anything on the "Edit Profile" page.
I have entered July 3 1996 probably 90 times since the last update.
I seriously hope this gets fixed soon.
I'm so tired of it!




 

View Comments 1