Help > Questions & Tech Support > Post Reply     

Training tickets disappeared?

Default Avatar
Fae
April 16th, 2016 4:09:41am
4 Posts

Just curious... I read through the upgrade help, and nowhere in there did I see that if I hadn't used the set of 50 tickets, and then bought another set in the next month that my initial set would disappear... I'm wondering if this is the case, or perhaps an error? 


 


To clarify, I'm pretty sure I had my htix purchased last month still on this account. I purchased another set from the store after reupgrading, which told me it was successful, and when I went to my homepage I still only have 50?


 


Any insight is greatly appreciated.




 


View Comments 1


Player Avatar
Maharet : Taking a break : BV, Blitz, & Trig watching
April 17th, 2016 3:47:28am
2,469 Posts

I think it's a use them or loose them kinda deal

TThey don't accumulate 




mw0PiPU.png 4EvEVBM.png dJ0BFny.png xzJXn6S.png

 

Player Avatar
tronic ϟ love me back to life ♥
April 19th, 2016 7:24:22pm
4,524 Posts

Sorry for the delay in reply!  It is a use them or lose them deal.  Every 30 days they reset.  ☺




 

Default Avatar
siib 🦈 [ Gone ]
April 19th, 2016 7:46:10pm
2,627 Posts

But if you don't buy new ones you can still sell the old ones & then buy the new ones right?! That's a thing isn't it?!




 

Player Avatar
Master Administrator Samantha - see page to know who to contact directly!
April 19th, 2016 9:12:21pm
4,333 Posts

I don't believe so, Siib. After 30 days if you haven't used them, they will turn to 0.




 

Default Avatar
siib 🦈 [ Gone ]
April 20th, 2016 7:27:47pm
2,627 Posts

Darn. Okay, idk why I thought this!




 

Player Avatar
Administrator Binny 🦄
April 21st, 2016 2:08:00am
2,913 Posts

Siib you WERE right, at one point it was a bug, where they would expire but still be there to use before you bought new ones. That has since been fixed :)




 

Default Avatar
siib 🦈 [ Gone ]
April 26th, 2016 9:03:58pm
2,627 Posts

Gotcha! So I'm not crazy just behind the times! haha

 

Thanks Binny!




 

Player Avatar
Sassafras Tango
April 27th, 2016 12:06:52am
1,230 Posts

So what about if you buy tickets and then the account downgrades but you immediately upgrade it, are the tickets still at 50?




g0ONrua.gif

 

Player Avatar
BANNED
April 27th, 2016 12:11:47am
391 Posts

if your account goes down while you have tickets, you can still request/accept them as long as you have the link to the tickets (at least thats always worked for me in the past)





★ Like a drum, baby, don't stop beating★

 

Default Avatar
siib 🦈 [ Gone ]
May 26th, 2016 3:57:12pm
2,627 Posts

If you reupgrade before the tickets expire then the tickets will still be there, from my recent expreiences anyways.




 

Default Avatar
siib 🦈 [ Gone ]
June 10th, 2016 12:26:39pm
2,627 Posts

Hey to update: just so you guys (Sam & Bin) know. Tickets are still staying on accounts after they've supposdedly expired still. 

 

 




 

View Comments 1