Official Horse Phenomena > Bug Reporting > Post Reply     

Show entering

Player Avatar
a z a l i e - 🌵 livin the dream-blitzy still watching-
January 5th, 2017 2:34:24am
1,855 Posts

On some of the shows i enter the pop up window tells me my horse is already in the show when i should say show entered.


Its not on all of them, but this is the second week in which ive entered shows and have randomly got this msg.


It still enters the show it just says the wrong thing!




qNxdJKY.png

 


View Comments 1


Player Avatar
Insomnia ⸸ the fiction of love is the truth of our lies
January 5th, 2017 4:57:00am
931 Posts

bump. 

 

that is weird!




L2qR4Uk.png

 

Player Avatar
Master Administrator Samantha - see page to know who to contact directly!
January 5th, 2017 3:56:52pm
4,333 Posts

So, in chat you said you were using a Samsung Galaxy to train, so I used my husband's phone to test show entering and I didn't get the same error unless I double-clicked the same show to enter really fast. I am glad that it's still entering though! That's the important part, haha.

My best guess is that the phone is somehow double requesting the page. So it's entering the first time, but then the phone sends another request, and so when it loads it shows that it's already entered. Without being able to replicate it, though, I'm not sure.

Has anyone else had this issue? If so, what browser are you using?




 

Player Avatar
Content Moderator Moorfine {Empire of Unruly Unicorns} - Back from the land of the dead
January 5th, 2017 9:21:17pm
1,861 Posts

I have not had this issue, but since the upgrade of the servers, I regularly get the error of "Safari cannot open page"  It happens all the time while training public shows, requesting private shows, or even trying to just delete a page of messages.  

 

http://i.imgur.com/jHrDFpR.jpg




rBSTQTC.png

 

Player Avatar
Master Administrator Samantha - see page to know who to contact directly!
January 5th, 2017 9:44:40pm
4,333 Posts

Moorf, I get that sometimes too, but can always refresh right away. It happening because a lot of people are putting requests into the server all at once, and it's too much traffic for it to handle all at one time, so instead of freezing, it does that.

Kind of unfortunate, and if it becomes a bigger issue where it can't be refreshed right away or is happening constantly, it will be something we will need to address with the server company and possibly upgrade again.

On the old server, those would be the times that it got overwhelemed and then the game wouldn't load for a few minutes, or things would load as slow as molasses.




 

Player Avatar
Content Moderator Moorfine {Empire of Unruly Unicorns} - Back from the land of the dead
January 5th, 2017 11:20:03pm
1,861 Posts

Hmmm, alright. It just happens quite often and never had it happen before, but at least you are aware of it. :)




rBSTQTC.png

 

Player Avatar
Master Administrator Samantha - see page to know who to contact directly!
January 6th, 2017 2:12:26am
4,333 Posts

How often would you say it's happening? For me it happens maybe once or twice a day, if that. If it's happening more often during times of the day when I'm not on, then it's something we may need to look into.




 

Player Avatar
Apollo 🏹 Elysium
January 6th, 2017 2:22:14am
244 Posts

I've had the same as Moorf on my phone when training - I thought it was my internet though! It happened on one horse three times when training




 

Player Avatar
Content Moderator Moorfine {Empire of Unruly Unicorns} - Back from the land of the dead
January 6th, 2017 2:28:26am
1,861 Posts

Depending on what I'm doing, I would say 3-5 times a day




rBSTQTC.png

 

View Comments 1