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Cash Shop Bugs!

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Master Administrator Samantha
July 12th, 2014 1:23:12am
4,333 Posts

Report any cash shop bugs here!




 


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Blitz -- Stellar Spare Upgrade
July 12th, 2014 3:18:06am
1,309 Posts

from chat:

hrmm, the cash shop isn't letting me buy the double energy... - shlee; & her dobermans | project blackbird (#9585) [Send Message] on 7/11/2014 11:07:25 PM

 

 

Also you can buy de-ages more then the one time you are supposed to.

 

 

 

I bought the double private shows. It let me make two more private horse shows (I had done one earlier in the week, so this gave me a total of 3 for the week) but then it told me I couldn't make anymore dog shows. So It gives you an additional two privates, regardless of the type, not one more horse and one more dog. If it's going to stay this way it should just be re-worded on the cash shop page.

 

You can buy limited editional animals but not pick the gender. So people can't use this to continue their lines, really? Wasn't that the point of adding it in?




 

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~*s+ephanie*~ || polish arabians ||
July 12th, 2014 4:38:33am
29 Posts

I'm not sure if this is related to the cash shop show bug but I'm going to post it here just in case:

I am only able to make 1 public show per account. and thats without buying anything from the shop. Not 1 horse and 1 dog. 1 show period.  I made a horse show then go to make my dog show and it says I have made enough public dog shows in the past 7 days. so then I just tried to make a dog show first ( to see if it was a glitch in all dog show making), then went to make my horse show and it said I had made enough horse shows in the past 7 days. So it is only giving me the option to make 1 or the other :(




 

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shlee; → and baby makes three! coming august 2016.
July 12th, 2014 5:12:52am
953 Posts

When I try and buy the double energy for the week, I'm not showing any eligble dogs even though I bought the store extra energy for four of my dogs already this week.




 

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ashbee • may i stand unshaken
July 12th, 2014 6:33:34am
1,369 Posts

It's not letting me buy a gender change. No dogs show up in the drop down menu for the gender change

Also, I bought 10 HPB with a credit card (not through my paypal account) and it's not showing up yet. It says: You currently have $269,497,858 HPD, 0 HPB, and 49 HPP.




 

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Gabby
July 12th, 2014 7:43:35am
15 Posts

Shaenne your dogs have to be under the breeding age in order to appear on the gender change dropdown list. They also need to have not bred yet. If this fits the criteria please message me the IDs of the dogs you'd like to try with and the desired gender change for each. 

Sam may have to help you with the transactions part when she returns. We will look into why it's not crediting automatically however

 

Shlee which animals did you buy energy for and can you provide the IDs for each? 

 

Stephanie oh no! We will look into that as well. Thank you for mentioning it. I'll correct it soon

 

Adranth that isn't correct. I will have that corrected soon. Thanks.

 

i have no idea about the genders though. I'll let Sam know.

 

thank you for all the reports everyone - keep on reporting any bugs you find so I can correct them. If any relate to your animals please provide the ID numbers of the animal and which species it is (dog/horse). This helps quite a bit!




 

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Blitz -- Stellar Spare Upgrade
July 12th, 2014 11:27:28am
1,309 Posts

Thanks, Gabby!




 

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Duckie || Songbird Shelties || -college-ing-
July 12th, 2014 2:07:33pm
815 Posts

What are the HPP for? 




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uni
July 12th, 2014 5:18:48pm
1,334 Posts

HP Points (HPP) are your achievements and referral points. You WILL be able to buy cash shop items with them, but I don't think that feature has been implemented yet :)




 

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Gabby
July 13th, 2014 6:30:35am
15 Posts

The bug preventing you from creating the right amount of shows has been corrected!




 

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a z a l i e - jumpin on the appy bandwagon soon!
July 13th, 2014 3:28:42pm
1,759 Posts

I bought 10 HPB through paypal and got nothing :(

Web Accept Payment Sent (Unique Transaction ID #8S954436J9355111C)

I bought permanent extra energy for horse #220756. She already had 10 extra shows from the regular store (so before I bought it from the cash shop her energy showed 90 of 90). After buying it from the cash shop, energy is still a max of 90.




 

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Lady Rancher 6 Premier Patriot Paints
July 13th, 2014 6:14:14pm
8 Posts

needed a pat paint stally but got a mare theres no place to select which you want?




 

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a z a l i e - jumpin on the appy bandwagon soon!
July 13th, 2014 8:22:54pm
1,759 Posts

I believe stuff needs to be re worded....like de ages...."cannot be used horse/dog has been previously de aged" right now the way it is, you assume it means you can technically use 1, 2y and 1, 1yr...if i were new, id think that....




 

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Clivia
July 14th, 2014 12:00:05am
3 Posts

yes i bought the $5.00 of HPB and then used $2.00 to buy the extra set of horse tix so that should have left me with with $3.00 of HPB but it is saying that i have none .....Unique Transaction ID #23528443C5487282D




 

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a z a l i e - jumpin on the appy bandwagon soon!
July 14th, 2014 1:20:19am
1,759 Posts

You mean it actual gave you your hpb?!




 

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ashbee • may i stand unshaken
July 14th, 2014 2:02:05am
1,369 Posts

It's still not showing the gender change thing properly. The dog I originally wanted to gender change is retired, BUT I have a lot of breeding-aged, unbred dogs on this account and it's not giving my any options in the dog drop down menu. I'm not sure about horses because I don't breed them.

An example of an eligible dog is: http://horsephenomena.com/dogs.php?id=70284
2 years old, unbred, fed for years, vetted and groomed, he should be ok for a gender change




 

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uni
July 14th, 2014 3:35:52am
1,334 Posts

^ re: shae's post, no horses show up for me under the gender switch box, but all of mine are of breeding age, vetted etc. and have no offspring




 

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ashbee • may i stand unshaken
July 14th, 2014 4:13:39am
1,369 Posts

I'm glad it's not just me being a total derp and missing something blindingly obvious lmao




 

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shlee; → and baby makes three! coming august 2016.
July 14th, 2014 4:30:25am
953 Posts

no animals show up for me in the gender change category, either, shae.

the double extra energy is working now for me... maybe it just wasn't recognizing that i had already bought the store energy before the cash shop was released or something?




 

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Clivia
July 15th, 2014 1:27:55pm
3 Posts

yes it did not show them but let me buy the first thing then said i had none 

 




 

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Gabby
July 16th, 2014 12:56:00am
15 Posts

I didn't write the descriptions, my apologies. I'll let Sam know about them so she can reword them

 

If you don't instantly get your HPB, don't panic. We will credit you, just give us time. Sam is the only one with access to the PayPal so I can't confirm any of your transactions and verify you've paid. Once she returns on Friday she'll give me the okay to recredit you guys. I also can't really fix the bug without her returning as again I don't have access to the PayPal account.

 

Everything will get fixed. Just give us a little time

 

@Shlee Yes, you have to buy the energy again. Sorry about that.

 

Gender Change and deage issues haven't been corrected. I'll be working on it now and let you know once it's been corrected. I am sorry for the inconvenience.


If you are trying to select an animal and it won't appear in the drop down list, PLEASE PROVIDE THE ANIMAL ID SO I CAN INVESTIGATE THE ISSUE PROPERLY. (not yelling, just trying to make it clearer :3)




 

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