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Cash Shop Bugs!

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Master Administrator Samantha
July 12th, 2014 1:23:12am
4,333 Posts

Report any cash shop bugs here!




 


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Overture
July 27th, 2014 11:06:08pm
384 Posts

This might be a bug...or me being an idiot.

I am about 70% sure I bought permanemt extra shows for one of my horses. there are 7hpb missing and I can't remember anythign else I would have used it on and the horse is no longer on the drop down menu. but this week, she only has 80 shows not 90. Is there anyway to check if I actually bought the shows? It has been a heck of a week, so I honestly can't remember. Im so sorry.




 

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Blitz -- Stellar Spare Upgrade
July 27th, 2014 11:43:43pm
1,309 Posts

^ if you bought it, it'll be recorded in the database, so Sam or Blitz will be able to check and make sure. :)




 

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Master Administrator Samantha
July 28th, 2014 12:58:28am
4,333 Posts

What horse did you buy it for? :).




 

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Overture
July 28th, 2014 6:22:54am
384 Posts

horse #229688, I bought extra shows for her from the store this week, so seh has 90. but I'm somewhat sure I bought them for her permanently last week. 




 

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a z a l i e--> MIA and fittin to quit for awhile
July 28th, 2014 3:19:16pm
1,773 Posts

Weve been havin this problem with tua as well!!! But sams been on it everytime!




 

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s u b я o s a • HPs Hot Bunch 🔥 •
May 26th, 2016 1:20:10pm
301 Posts

I purchased 50 extra tickets in the cash shop. It's taken 6HPB but not credited me with the extra tickets. Thought it may have taken a while so I left it, this was last night. Still no tickets :(




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siib 🦈 lets try the tb thing [ pca ]
May 26th, 2016 1:31:02pm
2,625 Posts

Sub, did you let the page refresh all the way? Once you click it it goes to a page that says that you have purchased them but it should upload all the way to your profile where you change them from private to public and adjust the price on the tickets. 

 

I have made the mistake of navigating away from the Cash Shop page too quickly multiple times because I get ahead of myself and forget to let the system run all the way through.




 

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s u b я o s a • HPs Hot Bunch 🔥 •
May 26th, 2016 2:42:24pm
301 Posts

Oh.. I don't know. I remember seeing the redirect page.. I'm not sure if I clicked elsewhere or not 0.o




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BANNED
May 26th, 2016 2:47:34pm
2 Posts

If you did then it just didn't award them because it's a pain in the butt, but I'm sure when an admin sees this (or if you msg someone) they'll go manually do it! :)

 

Like I said, I've messed it up multiple times so now I know exactly how/why I messed it up! lol




 

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a z a l i e--> MIA and fittin to quit for awhile
May 26th, 2016 3:21:23pm
1,773 Posts

Did u buy the 1st set from the store first?

If you are teying to get dbls of anything, you have to buy from the rwgular store first(unless you already have)




 

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s u b я o s a • HPs Hot Bunch 🔥 •
May 26th, 2016 3:30:33pm
301 Posts

I've purchased the 1st sets of each, dog tickets have been accepted the 50 horse still have to be requested. I bought the double ups once I'd finished accepting the dog tickets. Or Do I need to use them up before I can buy doubles? XD I feel silly if I was just being inpatient and didn't wait to be redirected but I honestly can't remember lol




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siib 🦈 lets try the tb thing [ pca ]
May 26th, 2016 3:50:32pm
2,625 Posts

Nope! You can buy them at any point and they will double, I usually double mine before having people request so they don't have to request twice and I don't have to go back and do stuff over!

 

It's weird the first few times you do it because you think it should award but it has to relocate you to your profile page before they're awarded! lol




 

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Master Administrator Samantha
May 26th, 2016 10:06:45pm
4,333 Posts

If you message me with the account number where it happened, I can fix it for you :). I'll message you! Siib is correct about the cause.




 

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