Official Horse Phenomena > Bug Reporting > Post Reply
account stuck in trial upgrade
![]() swirly - french bulldogs ♥ April 17th, 2025 7:42:54am 2 Posts |
i upgraded this account today & also bought an upgrade from auction, its still stuck in 'trial upgrade' but this is when my upgrade expires- Your upgrade expires on 2025-06-17.
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![]() swirly - french bulldogs ♥ April 17th, 2025 7:43:08am 2 Posts |
can someone help please, i wanted to edit my page :X |
![]() Jaya • Support Astraeus, Eos & Aja! April 17th, 2025 8:05:51am 28,434 Posts |
It says trial upgrade for the first week, I believe. Message an admin to have your account white listed for a layout, though! ![]() |
![]() swirly ; original/main April 17th, 2025 8:51:51am 405 Posts |
ahhh ok will do! |
![]() ![]() April 18th, 2025 12:50:18pm 6,617 Posts |
Yes. Even if you pay for an upgrade, it will say it's a Trial for the first week before it drops the "Trial" label. Even if you're "regular" upgraded, though, layouts can't be whitelisted to happen until day 15. If you're an upgrade, it'll let you automatically. If you're a basic, you'll have to contact an admin to request whitelisting. I have no way to override the 15 days, so you're stuck waiting. ![]() ![]() |
![]() swirly ; original/main April 18th, 2025 1:42:39pm 405 Posts |
That's okay, thanks for explaining ! :) |
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